This guide has been prepared to assist merchants in getting setup with Payment Express® EFTPOS. If you require any assistance at any time throughout this process, please contact our pre-sales team via email (info@paymetnexpress.com) or on 1800 006 254 (from Australia), 0800 PAYMENT (from New Zealand) or on +64 9 309 4693.
Complete the DPS online application form
This application form can be completed online. Please select “EFTPOS” when prompted to complete the “service required” field. If you are unsure about any other details on this form, please leave these fields blank. A member of the DPS support team will contact you once we have received this application to confirm technical and commercial details with you.
Applying for an EFTPOS merchant account
You will need to establish an EFTPOS merchant account with your bank. A merchant account allows for the processing of EFTPOS transactions to a bank account. This process is managed by your acquiring bank.
Setting up your Merchant Account
You will need to contact your bank’s merchant services team and request an ETSL number for EFTPOS (card present transactions). This will need to be provided to DPS prior to the installation of Payment Express® EFTPOS.
What happens from here?
DPS will contact you to confirm pricing plans and answer any questions you may have. DPS will also supply a copy of the EFTPOS terms and conditions, direct debit and activation guide to complete and return 72 hours prior to the installation date.
Once this information has been received DPS will activate the account, provide a username and password for transaction reporting and installation details.
Need help?
If you require assistance during this process, please feel free to contact us either via email info@paymentexpress.com, or by free phone 1800 006 254 (from Australia); 0800 PAYMENT (from New Zealand). If you are calling from elsewhere please call +64 9 309 4693.