IVR - Telepay
Paying bills by credit card using a touch-phone is now an accepted and trusted system. Interactive Voice Response (IVR) is regularly used by councils, banks and retail businesses for the payment of utilities, fees, licenses, fines, subscriptions and orders, and can help to cut your overheads down.
Telepay is a Payment Express fully automated IVR payment system, which captures the card data and deposits the funds into the merchants’ bank account. Telepay is PCI DSS certified and can be configured to specific business model requirements, with customised call scripts, functions and prompts.
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Easy to use, dial a single phone number and process your payment
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Fully compliant with PCI DSS
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Customise your own voice prompts and call scripts to fit in with your organisation
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Real-time notification response of each and every transaction
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Alert notification via email/text for any downtime
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Available to customers 24 hours a day, seven days a week
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Ability to process multiple calls per line
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Payment processing can be setup to be accessed by your staff for internal use or by your customers
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Run different call scripts based on caller ID information
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